The Attorney General’s office fined seven Marblehead employers for 17 state labor law violations between March 9, 2022, and Feb. 20, 2025, the Current has learned.
More than 80% of all employer violations — including failing to pay minimum wage or provide earned sick time, keeping inaccurate records and child labor infractions — were issued in the past two years. Since March 9, 2022, Marblehead employers have paid nearly $44,000 in fines, records show.
The attorney general fined the Marblehead restaurant Caffé Italia more than $14,000 in 2024 for state labor law violations that included failing to keep accurate payroll records, pay minimum wage and allow the earning and use of sick time, as well as child labor infractions.
Attorney General Andrea Campbell’s Fair Labor Division found the restaurant owner acted “without specific intent” to violate the law, and the fines included restitution to employees, the records show. In response to a public records request, Campbell’s office provided redacted complaints with the names, addresses and specifics blacked out.
Caffé Italia owner Donna Oliviero declined a request for an interview, but in a statement sent by email on Nov. 13, she stated she was unaware the restaurant had not been in compliance with the law.
Caffé Italia, the email states, “has administratively resolved all outstanding issues with the Attorney General’s office, made financial restitution as appropriate and is now fully compliant.” The restaurant paid all fines, the largest of which was $10,000 for failing to pay minimum wages, according to state data.
Employers can be fined as much as $25,000 for wage violations and also potentially face prison time, according to state law. In fiscal year 2025, the attorney general’s office issued 1,562 citations and assessments against employers in Massachusetts for state labor law violations, amounting to $197 million in penalties and restitution, according to its 2025 Labor Day report.
Caffé Italia employee Tahlia Jacques said she was surprised the restaurant was fined for violating child labor laws. Jacques said she has worked at the restaurant for more than a decade and described the owners’ relationship with young workers as “so great and so positive.”
“Some of these kids started here at 14,” she said. “They work their way up from bussers to servers to barbacks to bartenders.”
Ruiz Fine Carpentry, owned by Michael Ruiz, received the highest total fine of any Marblehead employer in the past four years, nearly $19,000, records show. The attorney general found the employer also acted “without specific intent” for the three violations of the state law, including misclassification of a worker as an independent contractor, failure to furnish records, and failure to pay overtime compensation. The fines include restitution to employees, the records show. Ruiz declined a request for an interview.
In one redacted complaint against Ruiz submitted to the attorney general’s office in 2023, the complainant stated he had been categorized as an independent contractor for over a year and had not received any “benefits, overtime, mandatory holiday pay or workers comp(ensation) for injuries” and was not permitted to take breaks.
At least 69 complaints alleging non-payment of wages and other state labor law violations against Marblehead employers have been filed with the attorney general over the past five years.
Nearly 33% of the complaints are lodged against the Marblehead Bank, and all were filed on Jan. 31, 2024, the records show.
Nearly 79% of complaints against Marblehead employers were for non-payment of wages, the records show. That category, according to state law, could include a failure to pay minimum wage, overtime, sick pay or withholding a final paycheck. The Marblehead Bank was founded in 1871 and has three locations on the North Shore.
Despite nearly two years since the complaints against the bank were submitted to the attorney general, they remain open matters. The attorney general’s office denied a public records request for the complaints, stating in a Dec. 9 letter that “they are investigatory materials related to open matters and which, if disclosed at this time, would reveal confidential investigative techniques, procedures, and/or sources of information and would so prejudice the possibility of effective law enforcement that such disclosure would not be in the public.”
Mark Llewellyn, president of the Marblehead Bank, declined multiple requests for an interview. In response to questions about the complaints, he sent the following email on Dec. 8:
“Marblehead Bank cannot comment publicly on personnel matters. The Bank takes all employment-related matters seriously and is fully committed to complying with federal and state employment laws. The Bank values its employees and the trust of the communities we serve. We remain focused on transparency, fairness, and maintaining the highest standards of compliance. We will provide a public statement if appropriate at a future date.”
Over 36,810 complaints have been filed against employers statewide since January 2020, according to state data.
“Massachusetts is home to nation-leading labor laws,” Campbell said in a statement. “My office is committed to enforcing these safeguards to ensure workers’ rights are protected and Massachusetts has a level playing field for all employers. My office will continue to protect our workforce through robust enforcement and education, so that every employee can work in a safe, fair, and dignified environment.”