
Bohn Whitaker holds up a goose shaped coat-hook in her studio at Feet of Clay Pottery on February 19, 2026. Photo by Milena Fernsler
At Michael’s Deli, a Coolidge Corner staple serving overstuffed bagels and hot knishes, owner Steven Peljovich treats his customers the way his parents taught him.
“You always respect the people who came before you,” he said.
Designated an “Age-Friendly Business” as part of a campaign led by the Brookline Community Aging Network, Peljovich says he takes special care to meet the needs of his older clients. He offers curbside service, helps sight-impaired customers with self-serve items and even paid for a new walker for one regular customer when she mentioned her insurance wouldn’t cover it.
After all, who if not grandparents can keep up the deli’s tradition?
“They’re the ones that really hold my feet to the fire,” he said. “They know what it’s supposed to look like, what it’s supposed to taste like.”
To be designated as “age-friendly,” store owners submit an application, after which BrooklineCAN volunteers visit and check for wheelchair accessibility, seating, large-font menus, and general “friendliness” and willingness of staff to accommodate older people’s needs.
About 100 age-friendly stores, restaurants and services are compiled on the group’s website , along with other resources like a map of publicly accessible restrooms.
After the campaign’s founder, Frank Caro, died suddenly in 2020, his wife, Carol Caro, took up where he left off, reaching out to the over 200 new businesses that have appeared in Brookline since the project’s launch.
Carol Caro, 85, said the purpose is twofold: to serve as a resource for older residents and to help participating businesses expand their customer base.
“It’s really important for the senior population, and for the population as a whole,” she said.
The effort in Brookline is part of a global movement through the World Health Organization’s network of age-friendly cities, which encourages business owners to rethink sidewalks, storefronts and services as the world’s senior population grows rapidly.
Over 20% of Brookline residents are older than 60, up from 18% in 2010. That’s about 13,000 seniors, a number that is expected to keep rising.
Emily Williams, director of the Brookline Senior Center and co-chair of BrooklineCAN, said the town must keep up with the demands of this growing clientele.
“Seniors really need to be heard,” Williams said. “We see so much ageism all over the place. It’s everywhere.”
Ageism, she said, isn’t always overt. It can show up as a lack of accommodation not only for physical impairments but for cognitive changes as well.
“Sometimes seniors with memory loss or dementia repeat questions, and some people may not have patience for that type of a situation,” she said.
Too often, Williams said she sees older people avoid situations that would make them feel like a “burden.”
“If there’s a decal in the window of the business, seniors feel much more at ease,” she said.
One of the first businesses to earn such a decal was Feet of Clay Pottery, where founder Frank Caro discovered his artistic calling after retirement.
The studio’s owner, Jenn Wyman, remembers him riding his bike to Feet of Clay almost every day until his death.
“He was so funny. So funny. He would just make us roll and laugh,” Wyman said. She said Caro’s advocacy made her more aware of older people’s needs in the studio. She began thinking about even flooring to prevent tripping hazards and bathroom accessibility. After a 78-year-old artist collapsed in the studio, she installed a defibrillator.
“We treasure the people that have been at Feet of Clay for so long, and we watch them get older,” she said.
The artist who’s been there longest of all is Bohn Whitaker, 75, who has been working at the studio for almost half a century.
“As an older person, it’s easy to become isolated,” she said. Whether she’s chatting with veteran potters or passing on techniques to younger artists, Whitaker said she enjoys being around other people.
She said the Age-Friendly Businesses campaign is a good idea, but she’s found Brookline so accommodating that she hardly sees a need for improvement.
“I can’t imagine a store where I would not feel welcomed,” she said. This story is part of a partnership between Brookline.News and the Boston University Department of Journalism.













