Arlington has launched an updated online portal on the town website to house all public meeting documents in an effort to improve accessibility.
The new database includes all board, committee and commission meeting agendas and minutes from Jan. 26 onward. Users can filter through the portal based on categories such as board and commission, date and keywords. Older documents can be found under the website’s “Boards and Committees” tab.
Arlington Public Information Officer Joan Roman said the portal was set up to better organize public documents on the town website and to comply with the Americans with Disabilities Act.
“It was something I always wanted to do because people were frustrated with things living in different places,” she said. “If things live in different places, it’s not very intuitive.”
The creation of the portal began in 2024 when the town’s meeting management software platform, NovusAgenda, phased out of use. That April, the U.S. Department of Justice also released its final rule on ADA Title II regulations requiring state and local government-designed web content and mobile apps to meet a set of accessibility standards.
To meet the ADA standards, the town’s communications team implemented new, screen-reader-friendly public document templates, and also trained staff and volunteer committee members on how to create them.
Many people with blindness or low vision use screen readers to access online content. The software uses speech synthesizers and braille displays to convey text and image descriptions embedded in the website’s code. Users navigate digital content with a keyboard or Braille display to tell the speech synthesizer which components to read aloud.
Seemingly minor errors in the code can significantly impede screen reader users’ ability to navigate digital documents, Roman said.
“If there’s a wrong piece of code, it can really stop people in their tracks,” she said. “We put a lot of thought to how things are set up, so we’re not putting up these barriers for folks.”
Although many Arlington residents seemed unaware of the new portal, they expressed optimism about it once it was described to them.
Educational consultant Bruce Johnson said he likes the portal’s convenient nature.
“It’s a good idea that what the government is doing is available for us to read,” he said. “If I ever was really interested, I know I could go there.”
Suzanne Kaminski, a first-grade teacher at Brackett Elementary School, said she likes that the portal centralizes the documents into one location instead of scattering them across the website.
“Anytime things are consolidated in one place, it’s a good idea,” she said.
Scott Mullen, the transportation management demand director at A Better City, a nonprofit for businesses and commerce in Greater Boston, said the new portal seems like an improvement that many residents will likely use leading up to the town’s override vote on March 28.
“The old way it was done on the website, sometimes you have to click around a couple of times,” said Mullen, a Town Meeting member who serves on its Finance Committee. “It’s good to know that this is centralized, searchable. That really is key to keeping everybody informed.”
The town is in the process of transferring its older public documents from NovusAgenda to its new platform, OneMeeting, before the DOJ’s April 2027 deadline. Roman estimates that 20,000 documents still need to be migrated into the portal.
“I’m excited for the migration to be done and to have all these important documents in one place where people can easily search them, and can help residents of Arlington understand the business of the town,” Roman said.
This story, published Feb. 18, 2026, is part of a partnership between Your Arlington and the Boston University Department of Journalism.

